Restricted & prohibited items

Every shipment is subject to carrier rules and to Indian and Canadian customs requirements. Rules change, and they can differ by carrier and by what exactly is inside the box. We won't guess — if you're unsure, ask us and we'll check before you pack.

Items to ask us about first

• Medicine
• Food and homemade food
• Pickles and liquids
• Batteries (especially lithium)
• Electronics
• Alcohol and tobacco
• Cash and jewellery
• Chemicals
• Plants and seeds
• Meat and dairy
• Weapons and dangerous goods

How we handle it

• We confirm with the carrier before accepting anything on this list.
• We will tell you plainly if something cannot travel, rather than accept it and let it be stopped later.
• Goods held or returned by customs are subject to the carrier's and customs authorities' decisions.